Lotus365 Privacy Policy

This Privacy Policy describes how Lotus365 (“we”, “us”, “our”) collects, uses, shares, and protects information when you visit our websites, use the Lotus365 app, or interact with our services. By using the Platform, you consent to the practices described in this policy.

1. Information We Collect

We may collect:

a. Personal Information

Name
Email address
Mobile number
Date of birth
Verified identification (for account verification)
Payment details

This information is collected when you create a lotus365 id, register an account, or contact support.

b. Technical and Usage Data

Device type
IP address
Browser type
Pages visited
Time spent on pages

This data helps us improve the Platform and enhance your experience.

2. How We Use Your Information

We use your information for:

Account creation and verification
Login and security monitoring
Payment processing
Customer support
Sending notifications and alerts
Service improvements

3. Sharing Your Information

We do not sell your information to third parties. We may share data with:

Payment processors for transaction verification
Security and fraud prevention partners
Legal authorities if required by law

4. Security of Your Data

Lotus365 uses industry‑standard security measures to protect your personal and financial information. While no system is completely secure, we are committed to safeguarding user data using encryption, firewalls, and secure data storage practices.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Personalize your experience
Improve site performance
Track user preferences

You can control cookie settings in your device or browser.

6. Your Privacy Choices

You may request:

Access to your information
Correction of errors
Deletion of your data
Restrictions on processing

To exercise any privacy rights, contact our support team.

7. Children’s Privacy

Our services are intended for users who are 18 years of age or older. We do not knowingly collect information from minors. If a minor’s data is identified, we will remove it immediately.

8. Changes to This Policy

Lotus365 may update this Privacy Policy to reflect changes in law, technology, or business practices. We will notify users through the Platform when these changes occur.

Internal link: Terms and Conditions

9. Contact Us

If you have questions about this Privacy Policy, contact our Data Protection Officer or support team.